Frequently Asked Questions
 

Do you offer hosting on Linux and Windows Platform?

Yes

What are the plans and prices for the same?

To find the details about plans and Prices.

Do you have your own servers?

Yes we have our own 5 dedicated servers in UK

How old is your company? GESTURE

We are into business since 2000.

How many sites are hosted by you?

At present we have served no less than 100+ customers/ domains.

Do you offer dial-up Internet access?

No, you will need local Internet access in order to maintain your website and retrieve e-mail addressed to your site.

Whom can I contact by phone or e-mail if further questions come up related to sales and technical support?

We prefer being contacted through email for sales and technical support issues. For sales you can send an email to website@onlinesolicitor.org or and gestureworld@gmail.com

Do you have a database system?

We use MySQL on Linux and MSAccess & MSSQL for windows.

Do you use Netscape's SSL technology?

We use Apache-SSL which is several times more secure than Netscape SSL.

Can I run two croon tasks to update pages daily?

Yes.

I would like to know if you support VRML 1.0 and 2.0 mime types wrl and muss?

We support these. You can set your own mime types with your .btaccess file. Go through your Domain Manager.

Does each virtual server have its own raw log files?

Yes. You have your own raw log files.

Can we set up password protected areas with htaccess?

Yes you can.

Which languages are supported in CGI (e.g. Bourne shell, Perl, Java)?

Bourne, Shell, and Perl are all supported and available e destination does not offer Java support at this time except on Windows 2000 servers.

Do you provide a CGI-BIN personal directory?

Yes, a CGI-BIN is provided.

Does e destination offer SSI?

SSI is on all of our servers. You just need to be sure that you call your files with the .shtml extension.

What cgi scripts are preinstalled?

pgpmail.pl, formmail.pl and count.cgi

what is CGI access?

CGI scripts (Common Gateway interface) are used to provide things like counters, form responses, guest books, and many other things. e destination gives you full CGI access for no extra charge! You can write your own scripts, install someone else's, or use one of our preinstalled CGI scripts.

My site is not working??????

Check the 'www' directory in the file manager and see if the index page is named correctly and there are no capital alphabets used in the file name index.htm or index.html.

Can I pay with credit card or do I need to issue a check/Draft?

yes accept credit cards .PAY ONLINE Now you can pay for our services through STATE BANK OF INDIA from anywhere in India by depositing cheques/Cash in our current account through your local STATE BANK OF INDIA . If you deposit cheques from anywhere in India than the same will be given local clearance thus the need to wait for outstation clearance is not there. All Cheques/Cash have to be deposited in favor of : Company Name : GESTURE For Details send mail to gestureworld@gmail.com . When you say annually, do you mean pay you all the money up front, or pay monthly for one year?
You must pay the full year at once.

What does it cost to transfer the domain name

There is 100 fee for transferring your domain to gesture from us .

Do you charge additional fees for using the mySQL database?

NO

What is a virtual domain?

A Virtual Domain means having your own domain (http://www.your-name.com) without having to install expensive server hardware and software. With a Virtual Domain, you utilize our server's storage space, however, you are still professionally represented via your own personal Internet web address domain name (www.yourname.com) and by your own personal e-mail address domain name (you@yourname.com).

Can I access my domain address with or without the "www"?

Yes, you will be able to access the domain address with or without the "www" in front of the domain name.

What is the time needed to make space on your server available?

Space will be made available the same business day! Once an account is set-up an activation notice will be sent to you via e-mail including your user-ID, password, and your IP address.

Does destination support Macintosh systems?

Sure. You can use the Fetch program to transfer files from your MAC to our system. You can also use the POP e-mail programs like Eudora, Claris E-mail and Netscape Mail.

Is a shell account included?

No, it is not included.

Do you host foreign domains?

Yes we host all types of domains foreign and domestic.

Can I resell my space to have subdomains?

We only allow 1 domain name per IP address. You can have pointed domains but we do not allow the sharing of web space.

How much is extra bandwidth and/or storage space?

It is Re.0.50 per MB per month with a limit of 10 gig total.

Can I pay extra to have shopping cart?

No , our shopping cart comes along with the web space only on our panel servers.

Do you have CGI. Pm installed and useable?

Yes .

What programs can be used to access e-mail?

All POP clients can be used: pine, elm, Netscape mail, Outlook, etc. You can use any program which downloads the files from our server onto your computer. You can use mail user agents which run on our servers (such as pine), with a special configuration. You can use IMAP programs.

Is there a limit to how many email accounts can be forwarded?

The only limit is the quantity of email accounts your current plan has prorata to web space.

What is Web Mail?

Economicalhost.com web mail is a web based system that performs the functions of a mail client, you can send, receive, and view all the mail from your own website account from anywhere in the world via an Internet connection. After installed, web mail is at http://yourdomain.com:2095/ or http://webmail.yourdomain.com/.

May I promote my web site with bulk email?

Spamming is in violation of our service agreement. There are legal and ethical issues involved in mass mailing of unsolicited email. Any user of our services who has sent a large number of unsolicited email will have their account closed within 24 hours and fined to the amount equivalent to $300 as we have to pay this charge to our datacenter in USA for violation of laws.

How can I manage my e-mail users (add/remove/update)?

To add or delete POP boxes, use Mail Manager Http://yourdomain.com/controlpanel or https://yourdomain.com:8443/. You can redirect mail by editing the address, un-forwarding to the POP box (which deletes it if that's the only reference to it) and forwarding to whatever email address you desire.

What should I do as I am not able to send emails?

send us mail via using web mail.

Do you have send mail installed?

Yes.

Do you have to have a domain name to sign up for a hosting plan?

Yes, all customers must have a domain name to get an account. You can register one with us.

Do you have FTP and FTP Anonymous access?

Yes, we provide only FTP and not FTP Anonymous access with all our plans.

Do you have a limit on the FTP transfer?

No. There is no limit on number of updates one makes as you can update your pages an unlimited amount of times, at any time you wish but definitely on monthly data transfer there is a restriction as it depends upon the package one buys.

Are your virtual servers able to work with old and text-mode browsers?

Our are servers will work with text-mode browsers like Lynx because they are truly virtual--you get your very own IP address on the web server.

What kind of uptime do your servers have?

Our NOC has a 99.9% uptime rating. Our servers are monitored 24 hours a day, 7 days a week.

What are your server types?

We use Linux and Windows 2000 both.

Can I run cgi scripts outside your CGI-BIN directory?

No, cgi scripts must be kept in the cgi-bin directory.

Do you support Java servlets (JSP)?

Only on windows 2000 servers.

Do you support Cold Fusion?

Yes, with server having spare control panel.

What if I wish to change my web space hosting to a different domain?

As we bill on yearly basis so changing the hosting to a different domain rather than for the domain for which you bought web space means making new invoices and complete new addition to our billing and hosting systems. The web space for the new domain will be added under the current month in which new space will be bought so it is as good as asking for new hosting rather than swapping. We adjust minimum six months charges paid by you towards the initial hosting for any changes in hosting of domain as a new invoice will be raised and balance six months if left will be adjusted in that bill. Incase you have been with us for 6+ months or more than nothing can be done if there is any requirement for swapping of space for any existing domain name.

What is a domain name?

A domain name is an alias of an IP number address. When one signs up to put a Web site on the Internet, he is given an Internet Protocol Number, or address. All the computers on the Internet can retrieve that site by pulling up that IP address. A domain name will allow you to have a World Wide Web address like www.yourname.com instead of having only a number such as 216.156.29.66 as it is difficult to remember an IP address whereas if I say a name which is aliased to that IP address it is far more convenient to remember than the numerical term.

How do I choose a domain name for my Web site?

You want to select a name that will be easy for your customers or potential customers to remember. The obvious choice would be to use your business name, such as www.yourcompany.com. But if your company is named "MY COMPANY NAME", you might want to try abbreviating the domain name for simplicity - such as www.mycompanyname.com. As you register a domain name and host a website related to your works it become your complete identity, So you may want to be creative and decide on a name that is associated with your company. For instance, if The XYZ Company sells clothes, then you should look out for "mycompanyname.com" or "clothes.com" or "brandname.com"

What characters may I use in my domain name?

Your domain name can be as long as 67 characters. The domain must consist only of letters, numbers and dashes (-). The www is not part of the actual domain name and is just a standard web prefix.

What extension can I have on the end of my Domain Name?

Here below are the most commonly used extensions for global identity, Apart from that mode defined extensions are available wither on country level basis or global basis for specific nature of work, these may have some criteria to qualify.
COM - is for commercial, for-profit organizations
NET - is for network infrastructure machines and organizations
ORG - is for miscellaneous usually non-profit organizations

What if the domain name I want is already taken?

If the name you would like has already been registered by another company, you will want to be creative and decide on a name that is associated with your company. For instance, if The XYZ Company sells clothes, then you may want to try clothes.com; carsale.com etc.

How many domain names may I have?

You can have as many as you want. There is no restriction on that as there are many customers with us who have more than 10 domains in their name.

For how many number of years a domain can be booked?

You can book a domain for 1 year to maximum 10 years in one go @ Rs.495 per year per domain name till 5 years after which their is a discount and you can avail the same domain for Rs.425 multiplied by number of years from 6th year to 10th year. To know more about renewal charges click here.

How much does it cost to own a domain name?

Different Registrar may have different pricing. We do domain name registrations for Rs.495 per year. No third party will bill you for the domain name except us. To clarify and assure you further their will be only one bill for Rs.450 per ear that too raised by us and nothing else (There are no hidden charges for the same.)

What is InterNIC, I have heard about it?

InterNIC was the agency which was the sole authority for registration of domain names ending with .com, .net, .org, .edu, .mil, and .gov. Now Apart from InterNIC more registrars have been authorized to register domains ending with .com, .net, .org, now the monopoly of Internic is no more and there has been a lot of competition among different registrar. InterNIC used to charge US$70 for 2 yrs. Domain Registration Services whereas different registrars have different pricing. We have an extremely economical charge of Rs.450 per year.

Who will bill me?

Surely we. If we register we are the one to bill you and you have to make payment to us only. Please beware from some agents who bills you and same time you get the bill from InterNIC, they may put you in trouble.

What is the detailed procedure for registering a new domain name?

Visit our website check the domain name you want to register, if the domain name is available you can fill up our form by clicking here ,with all your details and within couple of hours we will register the name for you provided the charges for the same are with us send in the form of Cash/Bank Draft/Cheque., If you simply want to park it for future use, you should specify the same, The form need to have the payment information, you should fill the payment details to apply for the registration.

Whom and How to make payments?

Currently we take payments through Cash/ Cheques/ Drafts.
Cheques/Drafts are to be made in favor of: GESTURE
payable at New Delhi , India for value Rs.495 per year multiplied by as many number of years as the domain is booked till 10 years.
* tax as per govt rules
Cheques are accepted on subject to their encashment, It may delay your registration process until realization. The payment should be dispatched to

How long does it take for a new Domain Name to register?

Registering a domain, it takes us five minutes to register it on your name, However it may take 24-72 hrs. For available it under WHOIS server.

Who owns the Domain Name we register?

You become the owner of the domain name after we register. You are the Registrant, Administrative, Technical and Billing Contact.

How long does it take for me to see a new domain name?

Within minutes of booking, the domain name will be showed not available at http://networksolutions.com website, but the database showing that your domain name is registered in your name is updated within next 24-48 hours of the same which can be checked at http://internic.net. If you buy web space from us we can allot you the IP address there and than within 10 minutes and you can start uploading the site, whereas this IP address will be aliased to the domain name in couple of hours.

Can I change my domain name?

No. once a domain name is registered it can not be changed or altered, the only way out is to buy a new name.

What are the domain renewal charges with Enom.com and Stargateinc.com?

Domain renewal charges are Rs.495 p.a.with gesture.co.inwhereas the charges are less with www.gesture.co.in i.e. Rs.495 p.a. but it should be kept in mind that Enom.com does not let the domain go in redemption period even after the expiry of the domain for a period of at least 30 days whereas the domain goes in redemption period the same day or in 1-2-3 days after the expiry of the same with start date.

Do I need to go for website promotion when I already have my own website?

Today, almost 87% of the visitor traffic on the Internet is generated from search engines. Hence, priority listing within the first few pages of the search engines in related keywords can direct maximum possible traffic to your website. Your website no doubt makes a very great instrument for creating your corporate image, but at times its reach could get restricted to your clients, suppliers and acquaintances. Therefore website promotion makes a very effective medium to generate maximum business from your website at very economical cost.

I have come across a lot of services who claim they submit to 75,000 or 300,000 search engines. I need something concrete to decide against it?

The basic catch here is to collect email addresses for use in unsolicited email or Spam. Once you're submitted to these lists, the Spam will never stop. What such services actually do is submit your website to FFA ("Free For All"). The primary purpose of MANY of the FFA link boards is to do nothing more than collect emails addresses for spam and other mails.

What is it that makes your services different?

The most effective difference in our submission is that it is done manually employing the requisite intelligence and expertise to confirm better results.

An in-depth analysis is carried out before actually executing the submission. Our team of professionals actually carry out an extensive research to gauge the popularity ranking of every keyword and other popular keyword permutations and combinations to deliver the desired results.

A extensive review is conducted by our professionals in regards to your submission information and website copy before instigating the submission.

Back end preparation and verifications is conducted to ensure that all vital links to not just the server but also in your website is at its optimum best. This avoids any Bounce-back of visitors as well as search engines on event of any malfunctions in the links.

There could be innumerable reasons like mistakes of the search engine, corrupt database etc. for non-reflection of listing or slip in listing of your website. Therefore, regular monitoring is conducted to view the listing of website on the top 10 major Internet Search Engines. If our system does not find your web site in any one of the top 10 search engines, we immediately carry out a Search Engine resubmission process to resubmit your website to that specific Search Engine.

You are provided detailed reports of the listing of your website on the keywords and the ranking it holds in the respective leading search engines on regular intervals.

How long will it take for my site to be listed on search engines and directories?

The submission exercise can extend up to a week or just few days depending on the number of keywords and number of search engines. Generally it could take two to three weeks for the results to show. For each engine and directory has a different query and the time taken will vary depending on the particular search engine or directory.

I' ve been told that the search engines will drop your web site every month and that's why some services offer monthly re-submissions. Is this true?

The search engines do not actually drop your website. To keep the rotation of listing the search engines tend to change their criteria. This automatically leads to a fall in the listing of your website.

Though many submission agencies may deny this. But one can actually derive a priority listing in the search results of a search engines in the most popular keywords. Once a list of the most popular keywords/ keywords phrases are outlined, the website is then submitted on these keywords/ keyword phrases which ensures that whenever a buyer types these keywords your website is reflected on the priority listing.

Can I do it personally?

There are a lot of search engines that accept free listing to improve the strength of their database. However, what needs to be understood that there are 1000's of similar entries being registered in such search engines everyday, which is self explanatory of the chances of your website on such search engines. Besides, there is no guarantee that your website will appear in the top ranking of such search engines. Therefore the option of submitting your website personally in the search engines is possible, but by having a professional support you are ensured guaranteed positive results.

 

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